Refund Policy

Refund Processing

Once the returned item is received and inspected, we will process your refund within 7 business days. Refunds will be issued to the original payment method.

Refund Amount

The refund amount will include the product cost and applicable taxes. Shipping fees are non-refundable unless the return is due to an error on our part.

Exchange Option

Customers may opt for an exchange instead of a refund if the desired product is available. Exchanges are subject to the same eligibility criteria as returns.

Exceptions and Special Cases

For items that are damaged or defective upon receipt:

·         Reach out to our shop immediately.

·         If needed, provide photographic evidence of the issue.

We will prioritize resolving such cases quickly by offering a replacement or refund.

Gift Returns

If the product was received as a gift, refunds can be issued as store credit. The original purchaser must provide proof of purchase.

Seasonal and Promotional Items

Seasonal items or products purchased during promotions may have specific return conditions. Please refer to the promotion's terms and conditions for details.

Contact Information

For any questions or concerns regarding the return policy, our customer service team is available to assist:

·         Email: littlebaddogcoffee@gmail.com

·         Phone: 1-712-775-2121

Conclusion

We aim to make the return process as seamless as possible. By adhering to the guidelines outlined in this policy, customers can ensure a smooth resolution to any issues with their purchases. Thank you for choosing our store, and we look forward to serving you again!